SAP Application Management Services (AMS)
SAP AMS - Managed Support for SAP ECC and S/4HANA
Keep your SAP landscape stable, secure and continuously optimised. RheinBrücke delivers SAP managed services and AMS covering functional support, technical administration, change management and ongoing optimisation across SAP ECC and SAP S/4HANA environments.
Our Capabilities
Functional support across FI/CO, MM, SD, PP, EWM, QM, PM and PS
SAP Basis administration, monitoring and transport management
Change and enhancement management with controlled release cycles
Performance monitoring, tuning and proactive issue resolution
Security administration - roles, authorisations and compliance readiness
Post-implementation support, global rollout stabilisation and migration support
Our Capabilities
Functional support across FI/CO, MM, SD, PP, EWM, QM, PM and PS
SAP Basis administration, monitoring and transport management
Change and enhancement management with controlled release cycles
Performance monitoring, tuning and proactive issue resolution
Security administration - roles, authorisations and compliance readiness
Post-implementation support, global rollout stabilisation and migration support
Why Choose RheinBrücke
Stable, resilient SAP operations with faster incident resolution
Proactive monitoring that prevents issues before they impact the business
Controlled system evolution, enhancements delivered safely and efficiently
Full lifecycle support from implementation through to continuous optimisation
Coverage across SAP S/4HANA, SAP ECC, SAP BTP and cloud environments
Wondering Why? We’re Here to Answer
RheinBrücke provides AMS support across SAP Finance (FI/CO), Materials Management (MM), Sales and Distribution (SD), Production Planning (PP), Extended Warehouse Management (EWM), Quality Management (QM), Plant Maintenance (PM), Project Systems (PS) and SAP Basis administration. We also support SAP Business Technology Platform (BTP), SAP integration and interface management and SAP analytics and reporting environments across both SAP ECC and SAP S/4HANA.
Yes. RheinBrücke supports both SAP ECC and SAP S/4HANA environments, including post-implementation support, migration support and global rollout support. With SAP ECC mainstream maintenance ending in 2027, many organisations are running ECC in parallel with S/4HANA during a phased migration. Our AMS teams maintain operational stability across both platforms while supporting organisations preparing for or executing S/4HANA transformation programmes.
RheinBrücke SAP AMS covers functional support across core SAP modules, technical support including Basis administration and system monitoring, incident and problem management, change and enhancement management, performance monitoring and optimisation and security administration including role management and access control. The scope of each AMS engagement is defined based on the organisation's landscape, support volumes and business priorities.
RheinBrücke AMS engagements are structured around defined service levels, clear escalation paths and regular governance reviews. Support is delivered by a dedicated team with knowledge of the client's SAP landscape, rather than a generic shared service pool. This ensures continuity, faster resolution and a support model that evolves with the client's system and business needs.
Yes. RheinBrücke AMS teams regularly support organisations through S/4HANA migration programmes, maintaining stability on the existing SAP ECC landscape during the transformation period while also contributing to migration preparation activities such as custom code review, data cleansing and process documentation. This continuity reduces the risk of disruption during a period of significant change.
RheinBrücke AMS services improve performance through proactive system health monitoring, regular performance tuning of SAP applications and the HANA database, root-cause analysis of recurring issues, background job optimisation and continuous improvement initiatives. Rather than responding reactively to problems, our AMS model is designed to prevent issues from arising in the first place.
